|This hospitality game is infectious and addictive. I have really grown to relish meeting guests, chatting about matters of mutual interest, gathering advice and devoting my time. Our special location is a marvel to see and experience. Sharing it adds enormously to the pleasure.
The challenges associated with every social medium are also enthralling. Google My Business, Facebook, Trip Advisor, Instagram and Linkedin are all new worlds for me. Reviews are unsolicited, require both interest and endeavour from the blogger, and can be either inspirational or soul destroying. So far we have 4.5 to 5 star plaudits on every rateable site. I invariably respond to constructive criticism. Importantly, Team TOE 1895 also incorporates the feedback into daily performance.
Our initial business plan explored the visiting demographic most likely to visit. We need not have bothered with an in-depth analysis. Every luncheon session is comprised of all age groups. We regularly see babies sleeping in carry-cots, toddlers rolling on the lawns, kids galivanting around the lake, teens courting, young professionals on a day excursion, parents relaxing, friends sharing food/wine over chatter, grand-parents being honoured and even a few crusty ‘oldies’ brought out for some fresh air.
Our Spring/Summer menu has just landed too. Check it on line but expect the freshest of local garden salads, delicate salmon, spicy smoked chicken, pulled sticky pork and an array of magical creations from the kitchen.